Privacy Policy

TheTotalFocus ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at thetotalfocus.com (the "Site") and purchase our digital products.

Information We Collect


Information You Provide Directly

When you make a purchase on our Site, we collect the following information through our payment processor, Stripe:

  • Name

  • Email address

  • Billing information (processed securely by Stripe)

  • Transaction details (product purchased, date, amount)


Information Collected Automatically

Our website is built on Framer, which collects minimal, anonymized analytics data that cannot be traced back to individual users. This includes:

  • Pages visited on our Site

  • General location data (country/region)

  • Device type used to access the Site

  • Referral source (how you found our Site)

Important: Framer's built-in analytics does not use cookies and is fully GDPR-compliant. No personal information is collected through these analytics.


Cookies

Our Site uses minimal cookies:

  • Essential cookies: Required for the Site to function properly, including payment processing through Stripe

  • Stripe cookies: Used for fraud prevention and secure payment processing

We do not use marketing, advertising, or tracking cookies.


How We Use Your Information

We use the information we collect to:

  • Process your purchase and deliver your digital product (e-book)

  • Send you order confirmation and download links via email

  • Provide customer support if you contact us with questions or concerns

  • Prevent fraud and ensure secure transactions

  • Comply with legal obligations

We do not use your information for marketing purposes unless you explicitly opt-in to receive communications from us in the future.


How We Share Your Information

We do not sell, rent, or trade your personal information. We only share your information with trusted third-party service providers who assist us in operating our Site and processing transactions:


Stripe (Payment Processor)

Stripe processes all payment transactions on our Site. When you make a purchase, your payment information is transmitted directly to Stripe and is never stored on our servers. Stripe is PCI-DSS Level 1 certified and complies with GDPR.

For more information, see Stripe's Privacy Policy at: https://stripe.com/privacy


Framer (Website Platform)

Our Site is hosted on Framer. Framer collects anonymized analytics data that cannot identify individual users and does not use cookies for tracking.

For more information, see Framer's Privacy Statement at: https://www.framer.com/legal/privacy-statement/


Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.


Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Transaction data: Retained for accounting and tax purposes (typically 7 years as required by Polish law)

  • Customer support records: Retained for as long as needed to address your inquiry

  • Email communications: Retained until you request deletion or unsubscribe


Your Rights (GDPR)

As we are based in Poland and operate within the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

Right to Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten)

You have the right to request that we delete your personal data, subject to certain legal exceptions.

Right to Restriction

You have the right to request that we restrict the processing of your personal data under certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to our processing of your personal data.

Right to Withdraw Consent

If we process your data based on your consent, you have the right to withdraw that consent at any time.


How to Exercise Your Rights

To exercise any of these rights, please contact us at: support@thetotalfocus.com

We will respond to your request within 30 days.

Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Polish data protection authority:

Urząd Ochrony Danych Osobowych (UODO)
Website: https://uodo.gov.pl
Email: kancelaria@uodo.gov.pl


International Data Transfers

Your payment information is processed by Stripe, Inc., which is based in the United States. Stripe complies with the EU-U.S. Data Privacy Framework and has implemented appropriate safeguards to protect your data. For more information, see Stripe's Data Privacy Framework Policy at: https://stripe.com/legal/data-privacy-framework


Children's Privacy

Our Site and products are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@thetotalfocus.com.


Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it:

  • All payment data is encrypted using industry-standard TLS/SSL encryption

  • Payment information is handled exclusively by Stripe and never stored on our servers

  • We limit access to personal data to authorized personnel only

  • We regularly review our security practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy

  • Notify you of any material changes via email (if we have your email address)

  • Post the updated policy on our Site

We encourage you to review this Privacy Policy periodically.


Digital Products

Since we sell digital products (e-books) that are delivered immediately upon purchase via download link, no refunds are available once the product has been accessed or downloaded. Please review product descriptions carefully before purchasing.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@thetotalfocus.com
Business Name: TheTotalFocus
Location: Poland

We will respond to all inquiries within a reasonable timeframe, typically within 30 days.

Note: This Privacy Policy applies only to thetotalfocus.com. We are not responsible for the privacy practices of third-party websites linked from our Site.

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email: support@thetotalfocus.com

email: support@thetotalfocus.com

email: support@thetotalfocus.com

phone: +48 733 867 905 (PL)

phone: +48 733 867 905 (PL)

phone: +48 733 867 905 (PL)

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